Monday, August 3, 2009

Which attendance numbers are right?

Chris, a reader here at allthingsdiz.com, posed the following question in the comments section of my recent post on the 3rd Quarter Conference Call highlights post:

‘What do you think about reports that attendance is really down for summer? True? I've only heard this anecdotally, but it seems to be coming from lots of sources.’

I started to answer Chris in a response comment, but my thoughts got so big I decided to turn it into a post so we don’t get lost in the Comments part of the blog!

---------------------

That's a good question I'm not sure any of us have a good idea about except Disney. I've read many of the same reports presumably as you with pictures, wait times and what not showing a very dead park, especially during the weekdays.

Disney on the other hand says attendance is inline with this time last year in general, the hotel rate utilization is still in the 90+% category and they just raised admission ticket prices. So my bet is that unless Disney is lying to everybody (which I strongly doubt) then demand would appear to still be fairly strong. Bob Iger says he is happy with where things are given the general state of the economy anyhow.

What Disney doesn’t break out for us, though I’m sure they know what the answers are if not literally than at least statistically, is the demographics of the gate count: adults vs. children, type of ticket, discounted tickets, etc. All we get is a pure gate count, so it’s entirely possible that the wait times are down for some of the larger rides due to a shift in the types of people visiting. Maybe more people are coming with younger children and older adults who don’t or can’t ride the thrill rides? I guarantee that the line at Peter Pan is STILL WAY too long (despite FastPass).

The same can be said for the food in the Parks. I read somewhere that someone said recently that they got a walkup to Le Cellier. That fact seems to me to be 2 fold in possible cause. First, it won’t be that way now that free food is in effect. And second, I offer the general observation that park attendance =/ (does not equal) strong dining attendance, especially in the more expensive sit down restaurants when people are on a fixed budget. They do tell us that per guest spending in the parks is down quite a bit from last year, which would seem to be in line with this theory, even though that includes merchandise as well. Those are again only numbers Disney really knows, but they are separate, though possibly correlated, measures.

It will be interesting to see what happens with the late fall free food where they are ‘tiering’ the service based on the hotel your staying at. We probably won’t have any definitive data there either, but if Disney brings it back later, then I’d say that says something.

The other demographic they don’t break out is per resort occupancy, just overall occupancy rates. My guess is that, as usually would be the case, the Value resorts are stuffed to the gills, the camping side of the campground is booked solid, and it’s not until you get into the Moderate and Deluxe resorts that you start to see occupancy drop.

If Wikipedia is right (though we could cross reference with The Unofficial Guide if we really wanted too), then by my calculations there are about 22,216 hotel rooms distributed as follows:

  • 8,324 Value Rooms (about 37% of the total)
  • 7,089 Moderate Rooms (about 32% of the total)
  • 6,803 Deluxe Rooms (about 30% of the total)

That last figure is not counting Shades of Green or Swan/Dolphin, nor any DVC resorts. That means we can get 90% occupancy with all the Value rooms (37%), say most of the Moderate rooms (how about 28%?), which leaves a Deluxe room occupancy of only about 24%. Those are just my guesses of course. We also haven’t touched off site stays, nor Season Pass members.

So overall I’d say that based on Disney’s conference call and Len and Fred’s Crowd Calendar and updates that Disney attendance is still fairly strong. I’d further guess based on the train of thought illustrated here though, that it’s the demographics that have shifted, making for a shift in wait times based on the types of rides people want or are able to ride and the places budget conscious eaters want or can afford to eat.

That’s a long winded answer, and now you know why I made it a post instead of replying in the Comments!

Feel free to expound, add thoughts or what not in the Comments to this post…

6 comments:

Scott said...

Some might say the long lines at Peter Pan are because of FastPass...

[ this is jerry ] said...

RE: "Scott" ... Matt? Is that you?

Matt said...

I don't know who Scott is, but this Matt :)

Interesting analysis.

SamLand said...

I think we have underestimated the impact of DVC and other annual passholders. At Disneyland, APs have now crossed the 800,000 mark according to Al Lutz. If you bought a timeshare, and a lot of people have, this is the prepaid vacation for this year. My understanding is that per capita spending is down. Are the two issues related?

Michael said...

Sam,

Just made a new post tonight in fact on the DVC side. You can go to the front page of the blog to see it.

Per Cap spending is definately down, but it depends it seems on which number you look at. There are two Disney tracks, which is spending per park guest and then average spending per room per night (that includes the room rate plus room charges at the resort only). The second will be heavily impacted by discounted room rates, the first one no so much.

Likewise you'll see in the other blog post I did that DVC memebers who are staying on a DVC membership stay are EXCLUDED from occupancy and room per cap spending calculations. They only count DVC rooms that were available to the general public. Likewise, DVC is only the room, so you still have to buy tickets, food, transportation, etc. PLUS pay your yearly resort maintenance dues as part of your contract. That doesn't necessarily make it 'free', but more like highly subsizdized (some would contend by your own upfront outlay for the points, but I'm not a DVC member).

Florida according to Al has a much smaller (but still significant) AP member base than Calfornia. You can't say from the numbers Disney provides what the number of people is even on average, only their statements that gate counts are about the same. . . which is what leads me to believe that the people mix must have changed.

Chris said...

Thanks for answering my question! You make a lot of points I haven't considered.